Larch View Holidays Terms and Conditions
The price of your caravan holiday does not include your guest passes. These can be obtained separately by us and will give access to the Away Resorts facilities, activities and entertainment. Without these you will not be able to gain access into the facilities. If you want guest passes please select the peak or off peak option on the booking form. To view Tattershall Lakes peak times please visit -https://www.awayresorts.co.uk/experiences/guest-passes/
A £100 non-refundable deposit must be received on making the Booking. This payment will secure your holiday and a receipt for the deposit will be sent to you along with a balance statement. The final balance for your holiday will be due four weeks prior to your holiday start date. Please note a reminder will not be issued for this payment.
In the event that your payment does not reach us by the due date, we reserve the right to re-let the Holiday Home.
In addition to the cost of your holiday a £100 refundable security bond will be charged. The security bond is refundable upon full satisfactory inspection of the caravan. (No damage or loss and that the caravan is left clean & tidy as found) Charges will apply where extra cleaning is needed. If breakages are not reported to Larch View Holidays at the time, then repairs or replacements will be charged to the hirer.
If you need to cancel your holiday after the balance has been paid and providing it is with in 8 weeks prior to your break then you will be charged 10% of the total amount to cover administration costs. After this time no refund will be given.
Please check all booking forms are correct once you have received them as amendments after this time will be chargeable.
The Check-in time is 3.00pm & Check-out time is 10.00am. On the day of departure, you must vacate your caravan no later than 10.00am and the caravan should be left in a clean & tidy condition as found.
The hirer is responsible for all members of the party and must pay for any losses, breakages or damage done to the caravan or its contents during their stay.
Prior to departure, all keys must be returned to the key safe. Failure to do so may result in loss of security bond.
No smoking or pets allowed in caravan.
You are advised to check the inventory on taking over the caravan. We are unable to accept responsibility for any defects or losses not reported to ourselves within 24 hours of your arrival.
We the owners will not be liable for any injury or death, loss of property, damage suffered by the hirer or any member of your party, your belongings are also your own risk during your stay.
We can provide a travel cot, bed guard and high chair but these will be used at your own risk. We accept no responsibility for injury or loss. These are our own personal property so please use carefully and fully clean them after use so that they are clean for our next guests thank you.
Tattershall Lakes is a family holiday park and anyone in your party who’s unreasonable conduct or behaviour causes a nuisance to any other persons on the park will be asked to leave immediately and no refund given.
Should accommodation booked become unavailable due to reasons beyond our control, we will inform you and an alternative date will be offered to you or a full refund.
We cannot accept liability for alterations to Tattershall Lakes facilities and resort from those advertised.
Please note: Ensure all nursery equipment, ie highchair, travel cot etc is left clean & serviceable Any faults or breakages which are not reported to ourselves, Castle View Getaways at the time will be charged to the hirer.
Larch View Holidays - Tattershall Lakes - 57 Sleaford Road - Tattershall - Lincoln - LN4 4LR
For frequently asked questions, please visit https://www.awayresorts.co.uk/faqs/ for more details.
